User response time

In the user profile and on the product card, the average speed of response to messages is displayed.

What does this mean?

Responds very quickly - the user accepts the order within 15 minutes.

Answers within an hour, 2, 3, 4 hours, etc. - the speed of accepting a user's order from 15 minutes. up to 1, 2, 3, 4 hours respectively, etc.

Responds very rarely - the user responds to the order for more than 7 days.

Please try to respond to orders within 24 hours. We, for our part, will send you a hint that you have orders to take.

Important! The statistics take into account all orders, including those that the user does not respond to. The speed of the first response has the highest weight.